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Fraudsters are constantly evolving their tactics to steal personal information, including posing as Louviers FCU Associates. Staying proactive in safeguarding yourself from scams is essential, and we’re here to help you remain vigilant.

Top Tips to Protect Yourself

Take these steps to keep your finances and personal information safe:

  • Monitor Accounts Regularly: Check your account activity daily using Louviers FCU’s Online Banking or Mobile App. Set up alerts for transactions, logins, or contact info changes to spot issues early.

  • Use Strong, Unique Passwords: Create complex passwords with letters, numbers, and symbols. Avoid using personal info like birthdays. A password manager can help.

  • Enable Multi-Factor Authentication (MFA): Turn on MFA in our Online Banking for an extra layer of security, like a code sent to your phone.

  • Be Cautious of Unsolicited Requests: Never share personal or account details in response to unexpected calls, emails, or texts. Verify by calling us at (302) 733-0426 using the number on our website.

  • Secure Your Devices: Keep your phone, computer, and apps updated with the latest security patches. Use antivirus software and avoid public Wi-Fi for banking unless using a VPN.

  • Check for Secure Websites: When banking online, ensure the URL starts with “https://” and shows a lock icon. Note that some scam sites may also use “https.”

  • Shred Sensitive Documents: Destroy receipts, statements, or pre-approved offers before

How Louviers FCU Protects You

We use advanced measures to keep your accounts secure:

  • Fraud Monitoring: Our systems watch for unusual transactions and may pause them until verified.

  • EMV Chip Cards: Our debit and credit cards use chip technology for safer transactions.

  • Secure Digital Banking: Our Online Banking and Mobile App use encryption, MFA, and device registration to prevent unauthorized access.

  • Member Education: We provide resources and alerts to keep you informed about the latest scams.

Need Help? We’re Here for You

If you have questions about fraud prevention or suspect fraudulent activity, contact Louviers FCU at (302) 733-0426, visit a branch, or message us securely through Online Banking. Stay informed about scams by checking our website and following us on social media. Your security is our priority!